Why should I have my carpets cleaned? There are many reasons to have your carpet and upholstery cleaned:
Health - Carpeting and fabrics not cleaned and properly maintained have the potential to cause a variety of health problems inside the home or work place.
Life of your carpet- can be greatly extended by simple routine professional cleaning.
Appearance- maintain the original look and luster of your carpet with regularly scheduled cleanings.
Should I vacuum before the carpet cleaner arrives? Regular vacuuming is essential to the longevity of your carpet. You should vacuum your carpet as often as possible. CJ's Carpet Cleaning will always pre-vacuum your carpets with our highly efficient Hepa filter vaccum to remove as much loose dirt and build up before deep carpet cleaning.
Do you move furniture? When necessary we will move and replace small furniture in its original position. However, it is helpful if you can move small nick nacks and furniture from area to be cleaned.
*We will not move musical instruments, grandfather clocks, most beds, full china hutches, full bookshelves, entertainment centers, pool tables…our technicians reserve the right not to move any piece of furniture or household object that they do not feel comfortable with. How long will it take for my carpet or furniture to dry? Our dry times typically range from 2 – 4 hours. Dry times can be affected by many factors including weather, humidity, and airflow.
How long before I can walk on my carpet? You can walk on your carpet immediately but it is recommended that you limit traffic until completely dry.
Are the products you use safe? Yes, we use the #1 line of cleaning products in the world. This allows us to guarantee the highest quality job available at any price! Our products are: nontoxic, safe for pets & children, biodegradable, and phosphate free.
Will your services help my allergies? Yes, having your carpet and furniture cleaned removes pollutants and makes for a more friendly breathing environment.
Will you remove all my stains? Lets start by defining the difference between a spot and a stain: a spot is any foreign material (soil, liquid, etc.) that is removable by standard cleaning methods.(The foreign material is on or around the carpet fiber) A stain is foreign material (soil, liquid, etc.) on carpet that is not usually removable by standard cleaning methods. (The foreign material has penetrated ‘soaked into’ fiber and has changed or damaged the fiber itself) Some stains may be very difficult or impossible to remove. However, we carry a range of specialty stain removing products designed to target specific hard-to-remove-stains.
Does cleaning your carpet make it wear out faster? No, actually dirt acts as an abrasive when trapped in your carpet or fabrics and should be removed to reduce wear.
Does your process restore the original feel of my carpet? Yes, our process leaves your carpet fresh, clean, residue free and soft to the touch.
My carpet is really old, should I replace it? With the cost of replacing carpet being as expensive as it is today, it is always best to try having the carpet professionally cleaned first. It is far less costly and may make a world of difference.